Concern & action: Complex operation
Feature (fabric and/or services) is complex and requires knowledge to operate effectively. Specialist help may be needed when problems occur.
Engage with user as early as possible on the project and take into consideration their requirements (e.g user focus groups). Choose user interfaces that are intuitive and easy to use by various types of users (children, young, old) with various technical abilities. Consider the balance between automation and user control.
Provide clear information to occupants of the systems installed and indicate any restrictions (e.g. avoiding fixings into walls penetrating the vapour control layer, boost settings on mechanical ventilation). Provide clear and specific information of the systems installed in plain language and explain any interaction needed. Use a variety of formats of communication that reinforce the same message. Give opportunities for hands on interaction with difficult to understand features (e.g. filter changing in MVHR) as early as possible.
Provide follow on reminder sessions and/or other opportunities for hands on experience once the building is in occupation. Report any feedback from users to manufacturers and designers.
Ground/Water source heat pumps
Biomass stove with back boiler
Solar water heating
Communal heat generating system
Micro combined heat and power
High efficiency replacement warm-air units
Heating controls (for wet and warm air systems)
Wet Under-floor heating
Communal Heat Distribution System and controls
Lighting system upgrade
Continuous mechanical extract ventilation
Continuous mechanical supply and extract ventilation with heat recovery
Continuous mechanical extract ventilation with demand control ventilation
Continuous mechanical supply and extract ventilation with heat recovery and with demand control ventilation
RELATED REFERENCES (4)
The usability of control interfaces in low-carbon housing, Architectural Science Review, 56:1, 70-82 ( 2013)
Stevenson F, Carmona-Andreu I and Hancock M
Conversion of Traditional Buildings Part 2 - sections 3 Enviroment & 6 Energy (2007)
Ed. Dennis Urquhart, Historic Scotland
Getting Warmer: a field trial of heat pumps (2010)
Energy Saving Trust