Concern & action: Handover to user/s
Personalised information and training about all the specific features of the building and its technologies installed is needed to ensure occupants can use their buildings with confidence. Failure to provide proper handover can cause excess energy use, ill health, discomfort and stress.
Establish what information is relevant to the user regarding the measures installed and consider the most appropriate way to communicate it to users of different ages and abilities (children elderly people, non technical, non English speakers, people with additional needs etc).
Provide clear and concise information to the occupant about the implications of the measures installed (e.g. danger of compromising effectiveness of insulation installed and to allow moisture penetration by fixings on the wall; need to interact with various items of plant to adjust settings or carry out maintenance). Use a range of media to provide a variety information that meet all occupants' needs.
Review some time after handover that the users have all the information they need to confidently operate their building and that their actions don\'t undermine the measures effectiveness. Clarify any possible misunderstandings or areas of poor information.
Ground/Water source heat pumps
Biomass stove with back boiler
Fan-assisted replacement storage heaters
Flue gas heat recovery devices
Solar water heating
Waste water heat recovery devices for showers
Communal heat generating system
High efficiency replacement warm-air units
Heating controls (for wet and warm air systems)
Wet Under-floor heating
Communal Heat Distribution System and controls
Lighting system upgrade
RELATED REFERENCES (5)
Here comes the sun: a field trial of solar water heating systems (2011)
Energy Saving Trust
The usability of control interfaces in low-carbon housing, Architectural Science Review, 56:1, 70-82 ( 2013)
Stevenson F, Carmona-Andreu I and Hancock M
Getting Warmer: a field trial of heat pumps (2010)
Energy Saving Trust